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Old 25-01-13   #1
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XFX RMA(Rashi) is by Far the Worst I Have Ever Seen


Sent my HD 4770 for replacement around 5 months back now.... no reply no nothing, in the middle they said they will give HD 4770 GDDR3 version(der isnt one AFAIK) I said no. Then after couple of months they said we will give 800 bucks refund.

I am in Final year of my college, so its been very hectic, project, labs events etc etc, so what am I supposed to do?
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Old 25-01-13   #2
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Talk to Higher Authority of Rashi/Asus.
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Old 26-01-13   #3
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by The Knight View Post
Talk to Higher Authority of Rashi/Asus.
Who? U got a name or a number?
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Old 28-01-13   #4
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

I wonder what's going to happen when I send my P8P67 for RMA.
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Old 28-01-13   #5
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by Ad1tya View Post
I wonder what's going to happen when I send my P8P67 for RMA.
I also forgot(because its a cheap thing) that I sent and low end Asus M4N68 boards for replacement, havent gotten a wiff of it in 4 months!
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Old 28-01-13   #6
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

What i don't understand is why ASUS is still allowing Rashi to manage the RMA procedure. Haven't they received numerous complaints, already? Or is it that those words fall on deaf ears?
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Old 28-01-13   #7
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

What has Asus got to do with XFX?

As far as the OP is concerend, this is a case of XFX being managed by Rashi.
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Old 28-01-13   #8
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by mav2000 View Post
What has Asus got to do with XFX?

As far as the OP is concerend, this is a case of XFX being managed by Rashi.
Yea When i read Rashi. Asus came into my mind. The point is why still Rashi?.
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Old 29-01-13   #9
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by WCK FTW! View Post
I also forgot(because its a cheap thing) that I sent and low end Asus M4N68 boards for replacement, havent gotten a wiff of it in 4 months!
Well, I'm going to send it through Prime, and most probably just buy another motherboard at the same time and sell the old one once the RMA'd one comes back.
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Old 29-01-13   #10
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by wingzero View Post
Yea When i read Rashi. Asus came into my mind. The point is why still Rashi?.
Because like almost all other businesses, complaints do not matter till the time Rashi is able to achieve the Yearly sales targets set by Asus. And there is no denying the fact that Rashi has the best reach in even Tier II and Tier III cities.
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Old 02-02-13   #11
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by thebanik View Post
Because like almost all other businesses, complaints do not matter till the time Rashi is able to achieve the Yearly sales targets set by Asus. And there is no denying the fact that Rashi has the best reach in even Tier II and Tier III cities.
Bro, Rashi sucks! They offered me, 800 bucks instead of my 4770! I will get more than that if I sell books of 1 sem!
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Old 02-02-13   #12
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by WCK FTW! View Post
I will get more than that if I sell books of 1 sem!
Nice feedback !!!
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Old 02-02-13   #13
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by WCK FTW! View Post
Bro, Rashi sucks! They offered me, 800 bucks instead of my 4770! I will get more than that if I sell books of 1 sem!
I am in no way supporting Rashi, I am just stating why Asus is not changing their Distributor even after so many complaints (which even their highest management knows)
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Old 02-02-13   #14
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

Originally Posted by thebanik View Post
I am just stating why Asus is not changing their Distributor even after so many complaints (which even their highest management knows)
I guess due to reach of rashi to Smaller town retailers.... Even Toshiba uses Rashi.
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Old 03-02-13   #15
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Re: XFX RMA(Rashi) is by Far the Worst I Have Ever Seen

just file a complaint in asus worlwide RMA services, it will stir up some higher authorities.

the rule is that if they must refund money, they must refund the total purchasing cost of the product at time of purchase. not what the current 2nd hand market value is. if the product is discontinued then they are supposed to refund the selling price for the product.
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