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Old 27-09-13   #1
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What is DoA?


Hi all, I am new here don't know much about technologies and mobiles.
While surfing other forums I see many users reported problems in their phones and they got something named "DoA". They were all talking about dealer is ready to give their other handsets.

My Queries are:
1. What is DoA?
2. How to get it?
3. If there's a fault in mobile phone, if dealer is liable to give me another handset for free or paying some extra money??

Thank you,
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Old 27-09-13   #2
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Re: What is DoA?

DoA means dead on arrival so its self explanatory

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Old 27-09-13   #3
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Re: What is DoA?

Its also used meteorically for products which people think are destined to fail Microsoft Surface 2 Analysis: Dead on arrival | BGR
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Old 27-09-13   #4
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Re: What is DoA?

First time, I'm seeing a person asking for a doa product..

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Old 27-09-13   #5
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Re: What is DoA?

Originally Posted by aWk View Post
My Queries are:
1. What is DoA?
2. How to get it?
Originally Posted by prateekS View Post
First time, I'm seeing a person asking for a doa product..
Yes its rather interesting. Maybe the OP wants to experiment with the dead product or salvage some parts from it.

I'm not sure how one can order a DOA product, but most dealers would be happy to comply with the request if they have such defective pieces lying around.
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Old 27-09-13   #6
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Re: What is DoA?

I am not asking about getting a DoA product.
I was surfing HTC One thread of a forums and got to know the people are complaining about it's pink tint. Many were giving advice to get a DoA from service center and dealer will give you same phone or other.
My queries are.
1. How to get a DoA from a service center/dealer?.
I saw many people getting Z1 in return of HTC One DoA.
2. Is dealer liable to give another product or same( in free of cost) if the product is DoA?
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Old 27-09-13   #7
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Re: What is DoA?

now he would have understood what DOA means., and may not require "it" ...

3. If there's a fault in mobile phone, if dealer is liable to give me another handset for free or paying some extra money??
It depends...... could you please explain the exact situation?
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Old 27-09-13   #8
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Re: What is DoA?

Originally Posted by aWk View Post
I am not asking about getting a DoA product.
I was surfing HTC One thread of a forums and got to know the people are complaining about it's pink tint. Many were giving advice to get a DoA from service center and dealer will give you same phone or other.
My queries are.
1. How to get a DoA from a service center/dealer?.
I saw many people getting Z1 in return of HTC One DoA.
2. Is dealer liable to give another product or same( in free of cost) if the product is DoA?
If u buy a new product and if it isn't working when u open it.. Or if it has some defect on using first time.. Its called doa..

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Old 27-09-13   #9
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Re: What is DoA?

Originally Posted by aWk View Post
How to get a DoA from a service center/dealer?
I see you want to make a DOA claim. Different companies have different policies on how they handle DOA claims. Some will give a immediate replacement if you make the DOA claim within X days where "X "can range from two days to weeks depending on the company policy. Others can ask you to go through the normal warranty servicing route.
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Old 27-09-13   #10
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Re: What is DoA?

Originally Posted by MadDog View Post
could you please explain the exact situation?
I bought a HTC One which have a dead pixel on the screen. While I was searching a solution to fix it on net, I found many people reporting about it in other forums and getting DoA from service center. Many users got new phone from dealer in return of their faulty mobile. I was not knowing what is DoA and how to get it from dealer. Now I know, what is it.
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Old 28-09-13   #11
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Re: What is DoA?

DOA = Dead On Arrival
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Old 29-09-13   #12
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Re: What is DoA?

DOA means Dead On Arrival.
If you purchase any electronics product from a local/online shop. And after purchasing you open up the seal of the box containing product you came to know that the product is not working or not starting up. Then the product is called DOA. And you can demand for a replacement.
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