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Old 10-03-10   #1
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Newegg Counterfeit CPU Mess Finally Resolved





Newegg Counterfeit CPU Mess Finally Resolved

Guilty party is revealed; customers will get their refunds

Early this week, multiple reports popped up that Newegg shipped fake Intel Core i7 CPUs to customers unknowingly. HardOCP reported that D&H Distributing was to blame. Then came news that D&H had sent a cease and desist letter to HardOCP, requesting they "remove the contact and any reference to D&H from your website" and "post an immediate retraction and apology which shall remain posted for not less than thirty days."

Now the reason for that response has become apparent; while fake CPUs were indeed shipped, they came from an entirely different supplier, IPEX. D&H, who does ship legitimate Core i7s, was apparently a perfectly innocent party that became caught up in a mess of upset people jumping to the wrong conclusions.

Newegg has released a statement to the customers affected assuring them that they will be taken care of. It writes:

Originally Posted by Newegg
Newegg is currently conducting a thorough investigation surrounding recent shipments of questionable Intel Core i7-920 CPUs purchased from Newegg.com.

Initial information we received from our supplier, IPEX, stated that they had mistakenly shipped us "demo units." We have since come to discover the CPUs were counterfeit and are terminating our relationship with this supplier. Contrary to any speculation, D&H Distributing is not the vendor that supplied us with the Intel Core i7-920 CPUs in question.

Newegg's top priority is to proactively reach out to all customers who may have been affected to ensure their absolute satisfaction. We have already sent out a number of replacement units and are doing everything in our power to resolve the matter promptly and with the least amount of inconvenience to our customers.

We have always taken pride in providing an exceptional experience for each customer, and we apologize for any inconvenience to our valued customers. We take matters like this extremely seriously, and are working in close cooperation with Intel and the appropriate law enforcement authorities to thoroughly investigate this incident.

Initially, Newegg had claimed that the shipped units (which numbered at 300 according to at least one estimate) were demo units. The site now realizes that they were complete fakes.


A video from one of the customers who received the fakes can be found here. It shows a box that looks like an Intel box, but bears clear spelling errors. Inside there's a chunk of plastic that looks like a fan, but is not, a blank manual with a single staple, and a metal "CPU" with no pinouts.

For anyone who received one of the defective units, you can contact Newegg's customer service. And it seems like some sites in the online news community indeed owe D&H, typically an outstanding supplier, an apology for smearing their good name.


Source: DailyTech - Newegg Counterfeit CPU Mess Finally Resolved
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Old 10-03-10   #2
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Re: Newegg Counterfeit CPU Mess Finally Resolved

Thats good news,all's well that ends well
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Yes thank you.

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To qualify my statement - Mario is an Italian immigrant plumber who spends his life chasing a dame who refuses to let him bang her.

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Old 10-03-10   #3
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Re: Newegg Counterfeit CPU Mess Finally Resolved

So the point is that FAKE CPU's were shipped and that the customers were right !!
It is time to think whether an Indian mentality vendor is behind all this or Nigerian... Or even Pakistaani. LOLz
All's well that ends well.
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Old 10-03-10   #4
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Re: Newegg Counterfeit CPU Mess Finally Resolved

Originally Posted by ManISinJpr View Post
It is time to think whether an Indian mentality vendor is behind all this or Nigerian... Or even Pakistaani. LOLz
What an absurd remark.
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Freakin genius mate. Of course, it's also common sense...
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Old 10-03-10   #5
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Re: Newegg Counterfeit CPU Mess Finally Resolved

Here's the Unboxing link for the fake stuff:

Hands On: Unboxing the Fake Intel Core i7-920 - Gearlog
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Old 10-03-10   #6
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Re: Newegg Counterfeit CPU Mess Finally Resolved

lol! There's a failed article from pc world to highlight the "advantages" over fake intel processors against genuine i7 processors
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Old 11-03-10   #7
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Re: Newegg Counterfeit CPU Mess Finally Resolved

So D&H just panicked? That's hilarious. They must pay their legal department more than Apple.
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Old 11-03-10   #8
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Re: Newegg Counterfeit CPU Mess Finally Resolved

OMG ! now unboxing videos of fake cpus
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Old 11-03-10   #9
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Re: Newegg Counterfeit CPU Mess Finally Resolved

that's some crazy sh1t.
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Re: Newegg Counterfeit CPU Mess Finally Resolved

Lol. Maybe D&H required Newegg as a bigger source of income than anything else.
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