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Old 06-06-12   #1
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Help me with my DA RMA!


I bought my da in 2010!
Need help to RMA it
The left click is unresponsive, rarely clicks

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Old 06-06-12   #2
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Re: Help me with my DA RMA!

razer has 1 year warranty sorry
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Old 06-06-12   #3
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2, I checked their website!

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Old 06-06-12   #4
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Anyways, my friend got a da 6 mnths back.
Can I show his bill as mine?! xD

DO NOT FLAME.

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Old 06-06-12   #5
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Re: Help me with my DA RMA!

yes. if the serial number isnt mentioned on the bill then yes u can use the bill as yours....and razer warranty in india is only 1 year...international is 2 years...

go to Acro Engineering Company...they will handle ur RMA !
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Old 06-06-12   #6
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Re: Help me with my DA RMA!

I was also having same issues with my DA, I took to smc and they replaced it instantly

however they do need a valid invoice with serial number on it.
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Old 06-06-12   #7
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Is there any other way to get my out of warranty DA to get RMA'd with minimal expenses?
Pretty please

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Old 06-06-12   #8
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Re: Help me with my DA RMA!

Maybe my experience will help. I RMAed it directly to singapore. It cost me Rs.239. Local vendor told me it was out of warranty because 1 yr was over, but Razer Singapore honoured the warranty and internationally they have a 2 yr Warranty

Example of Good After Sales Service - Razer
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Last edited by Jinu; 06-06-12 at 11:46 PM.
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Old 10-06-12   #9
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Could someone pm me a pic of their invoice?

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Old 10-06-12   #10
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Re: Help me with my DA RMA!

A new Deathadder is Rs.2000.
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Old 11-06-12   #11
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Originally Posted by Ad1tya View Post
A new Deathadder is Rs.2000.
I know, I need to buy a new lappy.
If that's easy money for you ship me one. I surely don't mind free stuff

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Old 11-06-12   #12
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Re: Help me with my DA RMA!

Originally Posted by 3 Doors Down View Post
I know, I need to buy a new lappy.
If that's easy money for you ship me one. I surely don't mind free stuff



Instead of trying to scam companies that provide you products, maybe you should just realise that products have a life, which isn't as long as your lifetime.
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Old 11-06-12   #13
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Re: Help me with my DA RMA!

lol my friend is replacing his non working inteli mouse from Nehru place from last 3yrs without any prob. He say that the lady there don't even ask for the bill. So she just take the dead mouse, write something on her register(yeah not even computer) and give a new mouse from the box. Indian rma process ftw.
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Old 11-06-12   #14
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Originally Posted by Ad1tya View Post
Instead of trying to scam companies that provide you products, maybe you should just realise that products have a life, which isn't as long as your lifetime.
I AM NOT TRYING TO SCAM THEM!
My da is approx 1 yr, add a month or two to that.
I lost my bill,
MAYBE you can call me irresponsible.

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Old 11-06-12   #15
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Re: Help me with my DA RMA!

If your purchase was in 2010, it's been 12 months of 2011 and another 5 months completed in 2012.

Which is more than a year and 1-2 months.

So check your calendar or your alibi.
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