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Old 03-10-11   #16
Gigabyte India Rep
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Re: GIGABYTE Z68X-UD4 RMA Woes


request you send all relevant details to vaishalis@gigabyte.in
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Old 05-10-11   #17
teh nuB!
DIABLO 3 .still waiting 4 it
 
 
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Re: GIAGBYTE Z68X-UD4 RMA Woes

well let me share my experience also
bought a gigabyte z 68 ud7 be revision board a month back from smc
the day board was installed it showed some sign of errors but because i was getting late so i ask the guys at smc technical desk to wrap up the work asap,they handed over the PC , that very day when i bought pc to my place and turned it one the LED light showed CC or EE which was not clear so i am confused between both
bottom of the line is that the board was facing problem booting up , i was worried cause if its a problem with my GPU then m probably dead because its galaxy gtx 580 bought from outside india and getting it RMAed is very tedious
i without taking so called UNGLI in the setup went straight to smc the very next day ...Pappi bhaiya the most golibaaj person at smc who is familiar to me as i am a regular customer there collected my board and ATM send one of his worker at gigabyte support
people at gigabyte care told me to wait for 2 days as the board will come from banglore and hence 2 days are required which is absolutely acceptable and justified as well .... after 3 days i got a new sealed Z 68 ud7 board ,although they took one more day then promised but the outcome was very good and i am thankful to gigabyte for so much good response
this is another gigabyte product that got RMAed , previous one was a GPU ,ATI 5850 twin frozer,but that GPU only saini bhaiya replaced hand to hand ,guess thats the benefit that priority customers get from SMC

bottom of the line is that gigabyte IMHO provides quality service which absolutely is upto my expectation
and due to this reason i always prefer gigabyte and also suggest gigabyte products to all my friends as well
THANKS GIG
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THE GALAXY GTX 580 IS HERE
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Old 05-10-11   #18
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Re: GIAGBYTE Z68X-UD4 RMA Woes

hi,
good to hear about that.
Kindly let us know if we could of any help, in the future.
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Old 06-10-11   #19
teh nuB!
DIABLO 3 .still waiting 4 it
 
 
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Re: GIAGBYTE Z68X-UD4 RMA Woes

sure brother
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Old 05-11-12   #20
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Re: GIAGBYTE Z68X-UD4 RMA Woes

me this time having seen the good reputation about customer care in india choose giga board h61m-ds2, 7 days ago. it has a problem of booting but occationally but now i am afraid . my 2 asus board never give problem but hearing about bad customer care switch to giga.
any way my hardware friend who assemble my system sugested msi h61 for their best customer care.
he said they even repalce board after 1 year also
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