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Old 27-12-11   #1
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Defective Razer Keyboard


In the month of April 2011 I bought a Razer Lycosa keyboard from SP road, bangalore (Ankith Infotech). It was a sealed pack. I opened the pack at home connected and installed the drivers and all. I then went to the website and tried to register the keyboard.
I got a message saying they keyboard was already registered. I called the Ankit guy and he gave me a Razer guy's number(or he was the dealer for razer products). I call him and he says that should not happen and blah and blah he asked me to call him the next day. I do the follow up and there was no answer. Then within a month few of the keys on the keyboard stopped working.

I don't remember which they were. I took it back to the shop and after like 7 months I got a brand new Lycosa.(7 months because I was not in bangalore for many months and then later I was not free to go pick it up.) I got the keyboard day before yesterday at 1930, came home connected started playing some games. I then tried to register the product, again I got the message saying the product was already registered.
Yesterday by the same time the keyboard stopped working. None of the keys are being registered. I tried everything I could.

What am I doing wrong! is there a fix? or should I return it and put some more money and buy a different one?

Please advice

PS: Is there a razer guy here I could talk to?

Last edited by JD666; 27-12-11 at 10:15 AM.
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Old 27-12-11   #2
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Re: Defective Razer Keyboard

Did you mail this issue to the company?? Not to the importer in india, but the main company??
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Old 27-12-11   #3
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Re: Defective Razer Keyboard

No I have not. I am returning the keyboard in sometime. I will come back and then mail them. Do you know the address to which I can contact them?
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Old 27-12-11   #4
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Re: Defective Razer Keyboard

Im sure you can find it from the contact us section on their homepage. Im online from cell. Wouldve given it otherwise.
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Old 27-12-11   #5
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Re: Defective Razer Keyboard

I can get it from there, but that I think would be the international ID. Is that ok!
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Old 27-12-11   #6
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Re: Defective Razer Keyboard

yeah man. Thats What i meant by getting the main companys id
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Old 27-12-11   #7
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Re: Defective Razer Keyboard

the stupid website does not have Contact Us anywhere. I will do some google and find out
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Old 27-12-11   #8
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Re: Defective Razer Keyboard

go ahead and open a support ticket with them.

Razer Support
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Re: Defective Razer Keyboard

well guys...i have a bundle of KB and mouse...how to register them both??
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Re: Defective Razer Keyboard

on the razer site there is an option of registering ur product ! only new products can be registered !

Razer product registration
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Old 27-12-11   #11
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Re: Defective Razer Keyboard

Originally Posted by speeedgods View Post
on the razer site there is an option of registering ur product ! only new products can be registered !

Razer product registration
Thanks i have just register my Razer Black Window
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Old 27-12-11   #12
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Re: Defective Razer Keyboard

Originally Posted by ranish View Post
Thanks i have just register my Razer Black Window
... Razer Black Window
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Old 27-12-11   #13
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Re: Defective Razer Keyboard

Originally Posted by ranish View Post
Thanks i have just register my Razer Black Window
Did you get Ultimate edition or Home Premium
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Re: Defective Razer Keyboard

Originally Posted by speeedgods View Post
on the razer site there is an option of registering ur product ! only new products can be registered !

Razer product registration
err...there's only one place to register one
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Old 27-12-11   #15
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Re: Defective Razer Keyboard

Originally Posted by hell View Post
Did you get Ultimate edition or Home Premium
Home premium
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