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Old 27-12-11   #16
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Re: Defective Razer Keyboard


Originally Posted by Sumonpathak View Post
err...there's only one place to register one
register twice once for mouse once for keyboard...
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Old 27-12-11   #17
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Re: Defective Razer Keyboard

Hijacked .
Anyways I went to the guy who is official dealer of Razer product. He took the keyboard and said he needs the Invoice. I tried to talk sense into him but it was of no use.
I have mailed Razer and opened a ticket on their site.


I hope I hear from them soon.
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Old 27-12-11   #18
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Re: Defective Razer Keyboard

Contact Acro Engineering Company: Distributors of Razer in INDIA

RMA link for RAZER INDIA

Sales Office: 208 Vishal Bhawan | Nehru Place | New Delhi - 110019 | India Ph: +91-11-40525645/ 46535361

Corporate Office: C-87, DDA Sheds | Okhla Industrial Area | Phase I | New Delhi-110020 | India-110020 Ph:-011-40525643-45
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Old 27-12-11   #19
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Re: Defective Razer Keyboard

courier details??
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Old 27-12-11   #20
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Re: Defective Razer Keyboard

Alas razer!still quality issues and niggles!
I remember some years back almost every other lycosa had some issue or the other(usually with the touch panel)
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Old 28-12-11   #21
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Re: Defective Razer Keyboard

Originally Posted by Sumonpathak View Post
courier details??
i guess that means....we have to send it for RMA...courier details for it....imple thing...just call them on the number given

i did that.....they respond pretty well....

Last edited by prateekS; 28-12-11 at 03:17 AM.
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Old 29-12-11   #22
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Re: Defective Razer Keyboard

Originally Posted by speeedgods View Post
i guess that means....we have to send it for RMA...courier details for it....imple thing...just call them on the number given

i did that.....they respond pretty well....

I called the delhi office and I was given the local number here in bangalore. I gave them the keyboard but he said he needed the bill. I don't have the bill(lost it). I will ask Ankit infotech to mail me the bill so I can send it to this guy.

Thanks guys. I hope I get a good working keyboard. He also gave me an option saying that I can upgrade.

What do you suggest. I won't be doing any macro's and stuff like that. I need a good gaming grade keyboard. How is mech keyboard!
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Old 29-12-11   #23
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Re: Defective Razer Keyboard

i vote for mechanical.. Using a Tvs gold.. and dont wanna go back to my logitech ever after that.
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Old 29-12-11   #24
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Re: Defective Razer Keyboard

I will try to get the Mech keyboard. The Razer dealer has agreed that the whole batch of Lycosa keyboards have some problem or the other. He went on to give an explanation. He said Razer was very keen in producing OEM products(the ones that are connected to some game or the other, like Tron, or Transformers, etc) so they were pushing the "normal" products to other factories of Razer who were not fully capable of making quality products.

I am not sure if this information is correct or not. I was happy to hear that he had agreed the faults of the keyboard. He said he will give me keyboard from the latest batch, according to him all the issues are now fixed.

If so this is true I will take Lycosa and buy a Kone mouse.
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Old 01-01-12   #25
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Re: Defective Razer Keyboard

cheers mate ....glad i could help
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Old 03-01-12   #26
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Re: Defective Razer Keyboard

the razer guy told me that he is going to use the keyboard for 2 days, then give it to his "gamer" friend who is also going to test it for 2 days or so and if they find any problem they will send it for replacement or something like that.

Is this how it is done?
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Old 03-01-12   #27
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Re: Defective Razer Keyboard

u sent it to acro engineering company rite? if yes..then do not fear
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Old 04-01-12   #28
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Re: Defective Razer Keyboard

^Guys....

I called the razer guy. He said the keyboard is working fine, but there is some problem with the firmware or something like that which kills the keyboard, he said unplugging it and then putting it back is fixing it for a while. He has agreed to send this to Delhi for further checks and it will be replaced or be repaired. I told him I would rather buy a new one (upgrade).

How is the mechanical keyboard? He has given me 3 options...

1. Ultimate: 8,000
2. Dragon Age 8,000
3. Battlefield 8,500

I paid Rs 4000 for lycosa so I will be paying Rs 4000 or 4500.

which one is good! I am not a big fan of macros and all that. I need a good solid keyboard which will do a great job gamming and [E]ing .

Also my sister does extensive photoshop/illustrator and things of that nature. which one is going to fit this need!!!
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Old 05-01-12   #29
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Re: Defective Razer Keyboard

Help
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Old 05-01-12   #30
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Re: Defective Razer Keyboard

Originally Posted by chicha View Post
Help
its ur choice....u can wait for the replacement too...
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