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Old 29-10-14   #1
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CPU I5 3570k


I had sent my CPU "Intel i5 3570k" to Digicare Service center , they claimed that the cpu will be directly delivered to my address. That was okay for Me.

I got a mail address from Intel stating as below.

Date : 2014-Oct-27


Dear Customer,

Thank you for your interest in Intel products. This notification provides information to help you track the shipment status of the products you ordered.

Order Information
Order Number: 7501586912
Order Date: 2014-Oct-22

Products shipped to you:

Row No : 1
Part No : BX80637I53570K
Product : CPU, CORE I5-3570K (6M CA, 3.40 GHZ)
Ship Date : 10/27/2014
Carrier Desc : DTDC
Waybill No : Z34616221



To check delivery status of your shipment, refer to the tracking number & courier name above and visit appropriate web site:
DTDC: Welcome to DTDC
Sahara Express: ..:: Sahara Express Pvt Ltd ::..

General instructions for receiving a product from Intel:
- If you see signs of pilferage or tampering, do not accept the package. Report the incident to Intel immediately using the contact information below. If there are no signs of pilferage or tampering, please make sure that the unit/s match the information provided on the commercial invoice before you sign for the package.

- The courier may ask for a valid ID from the person receiving the package.

For further information and assistance contact Intel Customer Support by phone at: (080)28542105, or send e-mail to sasupport@mailbox.intel.com, or open a web chat: Warranty Center

Intel Customer Support business hours are Monday through Friday 10:00 A.M.– 7:00 P.M.(excluding regional & public holidays).
Walk in service center are available from :
Monday to Friday – 9.30 AM to 5.30 PM
Saturday – 9.30 AM to 1 PM (excluding regional & public holidays)

Intel Support and Service team has information available to you online at the following Web site: Intel: Tablet, 2in1, Laptop, Desktop, Smartphone, Server, Embedded - ....
This site has general and technical information about product features and upgrades.


I also received a package in my hometown, I am working am in gurgaon but the cpu was delivered to my permanent address from first flight couriers.
I received a processor intel i5 3330 as a replacement. I thought what might had happened. But my brain clicked ,the package from Intel was sent from DTDC so how could it possibly come from First Flight.Daal m kuch kaala h. So I checked in the DTDC tracker and found that the actual package was delivered to some address in Delhi. So now tomorrow I will be going to the service centre to check wat actually happened. If this is a trick that Digicare has played with me I am really gonna call all the media and bring the acts of the service centre to everybody.

Horrible this is.
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Old 29-10-14   #2
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Re: CPU I5 3570k

This is the DTDC screenshot.
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Old 30-10-14   #3
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Re: CPU I5 3570k

I had a chat with intel guy today and he said the Digicare service centre has been fooling you. they are doing something wrong and have delibrately changed the CPUs.
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Old 30-10-14   #4
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Re: CPU I5 3570k

I wish that your problem gets resolved. I hate cheaters and lairs..........
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Old 30-10-14   #5
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Re: CPU I5 3570k

This is really bad ...how can they give a 3330 in for 3570k...
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Old 02-11-14   #6
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Re: CPU I5 3570k

I think this is an epic case of package mixup / wrong delivery but can be fault of digicare too. Send e-mail to Intel about this and CC it do DTDC stating you got the wrong package.

BTW, did you check and match the tracking id mentioned on the e-mail with the package you received ?
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Old 06-11-14   #7
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Re: CPU I5 3570k

I am still to receive my cpu. Digicare is saying that the cpu were mistakenly changed and my cpu has been given to some other customer. I have already deposited i5 3330 cpu to them but the guy who has received the upper model i5 (3570k) is not showing up. They are saying that theyll wait for tomorrow and place the order for a new i5 3570k as my replacement.
already has been a month dnt know how much wait is it still gonna be.
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