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Old 25-05-14   #1
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Corsair Vengeance RMA Query


Hi Guys.

I need to RMA a 4GB RAM stick which caused a BSoD and then later a no boot. The RMA centre is in Grant Road which is a long commute and my working hours are whack. I went to the Kazien website where it says that I can courier it directly to the service centre. They call it UpCountry Direct Warranty. Anyone use this service?

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Old 25-05-14   #2
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Re: Corsair Vengeance RMA Query

Anyone?
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Old 26-05-14   #3
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Re: Corsair Vengeance RMA Query

Yeah you can courier them the RAM. Just get the RMA details through them first & ship it to them. They'll ship it back to you once done. That's how RMA works where there is no service center available.

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Old 26-05-14   #4
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Re: Corsair Vengeance RMA Query

U'll need to call on their toll free # and register an RMA 1st. They'll give U the RMA# and the addy to ship it to. I haven't but I think @sjaveri did RMA directly.
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Old 26-05-14   #5
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Re: Corsair Vengeance RMA Query

Originally Posted by hawk View Post
U'll need to call on their toll free # and register an RMA 1st. They'll give U the RMA# and the addy to ship it to. I haven't but I think @sjaveri did RMA directly.

I did a direct RMA with corsair through the support tab on their website, but that was for case components, not RAM. Shouldn't matter though, open a ticket there and request for an RMA and wait for a couple days for them to get back to you. In my case, they just shipped out the needed parts and i received them within 3 days
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Old 26-05-14   #6
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Re: Corsair Vengeance RMA Query

Thanks guys....
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